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Bespoke HR Document Drafting for the situation you're actually facing
Disciplinary letters, grievance responses, absence correspondence and policy amendments - drafted for your case by a CIPD-qualified HR consultant, not pulled from a template library.
What's included in this service
We don't just send templates. When you're handling a real HR situation, a generic document won't hold up. We draft each letter, policy and response to your facts, your employee, your process - and we stay on the case with you from start to finish.
What's included in this service
We don't just send templates. When you're handling a real HR situation, a generic document won't hold up. We draft each letter, policy and response to your facts, your employee, your process - and we stay on the case with you from start to finish.
Tell us the situation
Share the issue on a call or by email - conduct concern, grievance raised, absence problem, proposed redundancy. We scope what's needed, flag risk, and confirm which document to draft first and how it fits the wider process.
Every document drafted for your case
Disciplinary invitation and outcome letters, grievance responses, absence management correspondence, capability review documents, redundancy consultation letters, contract variation letters and policy amendments - each written by a CIPD-qualified consultant to be legally sound and ready to send.
Continued support as the case moves
An investigation often becomes a disciplinary, a disciplinary can lead to an appeal or grievance. We stay with you across each stage, drafting follow-on documents and advising on next steps so you're never left guessing what to send.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single project, document set, or advisory deliverable with a clear outcome.
Opus Safety Partnership
Ongoing support and consider-it-done compliance. For businesses that want HR off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
Kellaway
Sector-specific compliance
Builders Merchants
Yard operations, loading safety, and customer-facing risk management. We understand the unique challenges of trade retail environments.
Warehousing & Logistics
MHE-intensive operations, racking safety, and loading bay risks. You need someone who can induct peak-season temps fast and ensure your night shift isn't a compliance blind spot.
Manufacturing & Engineering
24/7 production, machinery guarding, hot work, and COSHH exposure. You need someone who understands the tension between output targets and keeping people safe - and how to manage both.
Garden Centres
Seasonal displays changing weekly. Family footfall alongside forklift operations. Food hygiene in the café. Whether you're one site or ten - your risks are real and your compliance matters. You need someone who sees the full picture, not just the obvious risks.
Metal Stockholders
Heavy lifting, cutting operations, and materials handling across indoor and outdoor yards. Crane safety, manual handling risks, and COSHH exposure from oils and coatings. Your consultant knows this environment - not just the regulations that apply to it.
Childcare & Nurseries
Safeguarding requirements, fire safety in buildings designed for small children, food hygiene, outdoor play areas, and regulatory inspections from Ofsted as well as HSE. Your risk profile is unique - your consultant should be too.
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Need a template pack?
Every letter on-brand, every process documented, every record defensible at tribunal.
Frequently asked questions
How can we reduce the risk of employee claims or legal disputes?
What should we do if an employee refuses to follow instructions?
How can we ensure compliance with employment laws?
How should we handle an employee grievance?
What steps should we follow for disciplinary action?
Is virtual HR support as effective as having someone on-site?
How does HR support connect with your other Opus services?
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