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Bespoke HR Document Drafting for the situation you're actually facing
Disciplinary letters, grievance responses, absence correspondence and policy amendments - drafted for your case by a CIPD-qualified HR consultant, not pulled from a template library.
What's included in this service
We don't just send templates. When you're handling a real HR situation, a generic document won't hold up. We draft each letter, policy and response to your facts, your employee, your process - and we stay on the case with you from start to finish.
What's included in this service
We don't just send templates. When you're handling a real HR situation, a generic document won't hold up. We draft each letter, policy and response to your facts, your employee, your process - and we stay on the case with you from start to finish.
Tell us the situation
Share the issue on a call or by email - conduct concern, grievance raised, absence problem, proposed redundancy. We scope what's needed, flag risk, and confirm which document to draft first and how it fits the wider process.
Every document drafted for your case
Disciplinary invitation and outcome letters, grievance responses, absence management correspondence, capability review documents, redundancy consultation letters, contract variation letters and policy amendments - each written by a CIPD-qualified consultant to be legally sound and ready to send.
Continued support as the case moves
An investigation often becomes a disciplinary, a disciplinary can lead to an appeal or grievance. We stay with you across each stage, drafting follow-on documents and advising on next steps so you're never left guessing what to send.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single project, document set, or advisory deliverable with a clear outcome.
HR Services Partnership
Ongoing HR support at a fixed monthly fee. For businesses that want HR off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
HR support across your sector
Builders Merchants
Saturday trading and yard staff. Employee relations advice that fits the way a merchant yard works.
Warehousing & Logistics
Peak-season hiring, agency workers and drivers you rarely see in person. Contracts that cover peak-season starters, and disciplinaries that account for staff on the road.
Manufacturing & Engineering
Shift patterns, agency staff and production schedules. Absence management that fits the rota, and disciplinary processes that work across shifts.
Garden Centres
Seasonal staffing, weekend rotas and a workforce that runs from experienced horticulturists to Saturday staff. Contracts that flex with the seasons.
Metal Stockholders
Yard crews, HGV drivers and fabricators across indoor and outdoor sites. Contracts that cover overtime and call-out patterns, and capability cases where fitness for the job matters.
Childcare & Nurseries
Rotas built around staff ratios, and a team of qualified practitioners and apprentices. Absence cover and conduct cases handled with the ratios in mind.
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Need a template pack?
Every letter on-brand, every process documented, every record defensible at tribunal.
Frequently asked questions
What letters does a disciplinary process need?
What documents does a redundancy need?
Why do HR letter templates go wrong?
Does a settlement agreement need a solicitor?
Can we have one letter drafted without signing up for ongoing support?
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