Health & safety built for builders merchants
A dedicated Health & Safety consultant becomes your Competent Person. Your multi-site operation gets complete accountability. Your team gets support. You get peace of mind.
IOSH Approved | 98% Client Retention | 400+ Active Partnerships





SECTOR-SPECIFIC COMPLIANCE
We understand your yards
Warehouse logistics, outdoor storage, forklift operations and customer-facing retail in one site. Each with its own compliance demands.

Mixed pedestrian and vehicle zones
Forklifts, delivery trucks and customers sharing space. Segregation, signage and traffic management are the first things an HSE inspector looks at.
Fire risk across outdoor stock
Timber, flammable packaging and seasonal expansion. Fire risk assessments have to cover weather-exposed materials and layouts that change week to week.
COSHH across wide product ranges
Paints, solvents, adhesives, LPG and building dusts. Hazardous substances at scale, with the paper trail to match.
Constant training demand
Branch managers, yard foremen, forklift operators, counter staff, seasonal cover. Training isn't a once-a-year job.
What you get as a partner
Know exactly where you stand
A site walk from an experienced consultant tells you what an HSE inspector would find today. No surprises, no guessing.

Pass inspections without the scramble
Your Competent Person prepares the evidence, reviews correspondence and briefs you ahead of inspections. Your business stays the duty holder, we make sure the work is done.

Meet regulatory requirements
Understand your legal obligations under COSHH and how to demonstrate compliance. Know what an HSE inspector expects to find because your trainer used to be one.
One named consultant, not a call centre
Same expert every visit. Direct line for urgent issues. No rotating faces, no ticket queues.

Two ways to work with Opus Safety
Both give you full platform access. The difference is how much of the compliance work you want to own yourself.
Software Only
Full platform access, self-managed, training resources included, email support
Opus Safety Partnership
Everything in Software Only, plus a dedicated H&S consultant using the same platform - so nothing gets lost between site visits and your dashboard.
Not sure which is right for you? Speak to a consultant - we'll help you decide.
What non-compliance can cost a business
£2.2m
HSE enforcement fine
A major UK builders merchant was fined £2.2 million after a worker was fatally crushed by a timber pallet on a conveyor at one of its sawmill sites.
The HSE investigation found inadequate isolation procedures - the conveyor was started by a colleague while the worker was inside its framework removing packaging. HSE prosecution, March 2026.

Everything your people need, from one team
Health and Safety
Site walkthroughs, risk assessments and audits managed end to end by a consultant who's walked operations like yours before.

Occupational Health
Health surveillance, exposure monitoring and fit-for-work reviews delivered by clinicians who understand your workforce.

Human Resources
Employment policies, disciplinary support and contract templates built for your operational reality - shift patterns, turnover, seasonal staffing.

Training
Essential courses delivered on site by your consultant. IOSH-accredited where it counts, sector-relevant every time.
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Lawsons
Joe Gillespie, Health and Safety Manager, Lawsons

Frequently asked questions
What health and safety law applies to a builders merchant?
In Great Britain, the Health and Safety at Work etc. Act 1974 sets the general duties: section 2 of the Act to your employees, and section 3 of the Act to customers, drivers and anyone else on site. Regulation 3 of the Management of Health and Safety at Work Regulations 1999 requires a suitable and sufficient risk assessment covering both groups. Specific regulations then cover the merchant's main hazards: the Workplace (Health, Safety and Welfare) Regulations 1992 for yard traffic routes, the Lifting Operations and Lifting Equipment Regulations 1998 for forklifts, the Control of Substances Hazardous to Health Regulations 2002 for wood dust and the chemicals you sell, and the Manual Handling Operations Regulations 1992.
How do we keep customers safe in the yard?
Plan for them as part of the operation. Section 3 of the Health and Safety at Work etc. Act 1974 requires you to conduct your undertaking so that people who are not your employees are not exposed to risks, so far as is reasonably practicable, and a customer injured in your yard is an enforcement matter. In practice that means a customer route that stays clear of the forklift route, signage people actually read, a clear policy on what staff will load into a customer's vehicle, and an active team who direct customers to the right places.
Do we need a COSHH assessment for our timber cutting service?
Yes. Regulation 6 of the Control of Substances Hazardous to Health Regulations 2002 requires an assessment before any work that exposes employees to a substance hazardous to health, and dust from cutting timber is one: hardwood dust is a carcinogen and softwood dust is a respiratory sensitiser. Extraction on the saw then needs a thorough examination and test at least once every 14 months under regulation 9 of the same Regulations, and the assessment decides whether the operators need health surveillance under regulation 11 of the same Regulations.
Who can act as the competent person for a builders merchant?
Regulation 7 of the Management of Health and Safety at Work Regulations 1999 requires you to appoint one or more competent persons, and where someone competent is already in your employment, regulation 7(8) of the same Regulations requires them to be appointed in preference to an outside person. An external consultant fills the role where nobody in the business has the competence for the yard risks. With Opus that is one named consultant, the same person at every visit.
What does a health and safety consultant do for a builders merchant?
It starts with a site walk across the yard, the warehouse and the counter, which shows you where each part of the site stands today, followed by a priority-ranked action list. After that your consultant keeps the risk assessments current, prepares the evidence and briefs you ahead of inspections, and runs training for the people who need it. Your business stays the duty holder; the consultant makes sure the work gets done.
What training do builders merchant staff need?
Regulation 13 of the Management of Health and Safety at Work Regulations 1999 requires adequate health and safety training when people are recruited and whenever their risks change, repeated periodically where appropriate. Regulation 9 of the Provision and Use of Work Equipment Regulations 1998 adds training for everyone who uses work equipment, and for those who supervise its use, which covers your forklift operators and yard foremen. For a merchant that means induction for counter and seasonal staff, lift truck training and refreshers, and topic courses such as working at height and COSHH assessment.
Can one consultant cover several branches?
Yes. Under the Opus Safety Partnership, your named consultant works across your branches on the same Compliance Cloud platform you use, and findings from each site audit become tracked tasks, so the actions for every branch sit in one place. The hazards guide sets out what a branch review covers.
Still have questions?
Ready to protect your business
Book a consultation or request a gap analysis to see where you stand