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Ongoing HR advice from one named consultant, not a call centre
Telephone and email access to a CIPD-qualified HR practitioner who knows your business - for UK employers without a dedicated HR function.
What's included in this service
Quick, honest HR advice when you need it. You deal with the same consultant every call - they know your team, your policies, and the history of every issue - so you get a clear answer fast, not a ticket in a queue.
What's included in this service
Quick, honest HR advice when you need it. You deal with the same consultant every call - they know your team, your policies, and the history of every issue - so you get a clear answer fast, not a ticket in a queue.
A named consultant, same every call
Your advice comes from a CIPD-qualified HR practitioner with years of experience across sectors. No rotating advisors, no starting from scratch, no repeating your situation. They already know your business, so the advice lands faster and fits your context.
Quick, honest answers - not a 24-hour ticket queue
Call or email when an issue lands. You get practical, commercial advice grounded in current employment law - not a generic policy quote. If the matter is urgent, we prioritise it. You are not waiting overnight for a callback from whoever picks up next.
When it's more than a phone call
Some issues need a full process - a disciplinary, a grievance, a handbook rewrite, a redundancy consultation. Your consultant moves with you into Employee Relations or Contracts and Handbooks, with the same person leading it through. Phone and email support is included in the HR Services Partnership. Ask about on-site support when you request a quote.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single project, document set, or advisory deliverable with a clear outcome.
HR Services Partnership
Ongoing HR support at a fixed monthly fee. For businesses that want HR off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
HR support across your sector
Builders Merchants
Saturday trading and yard staff. Employee relations advice that fits the way a merchant yard works.
Warehousing & Logistics
Peak-season hiring, agency workers and drivers you rarely see in person. Contracts that cover peak-season starters, and disciplinaries that account for staff on the road.
Manufacturing & Engineering
Shift patterns, agency staff and production schedules. Absence management that fits the rota, and disciplinary processes that work across shifts.
Garden Centres
Seasonal staffing, weekend rotas and a workforce that runs from experienced horticulturists to Saturday staff. Contracts that flex with the seasons.
Metal Stockholders
Yard crews, HGV drivers and fabricators across indoor and outdoor sites. Contracts that cover overtime and call-out patterns, and capability cases where fitness for the job matters.
Childcare & Nurseries
Rotas built around staff ratios, and a team of qualified practitioners and apprentices. Absence cover and conduct cases handled with the ratios in mind.
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Ready to roll out HR E-Learning?
Managers trained before they're in the room, policy awareness on record, evidence of proper management investment.
Frequently asked questions
What can managers ask an HR advice line about?
Who gives the HR advice?
Is there a limit on how often we can call or email?
How is an HR consultant different from an employment solicitor?
Does the advice cover employees in Northern Ireland?
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