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Absence Management Services that protect your business and treat people fairly
For employers handling short-term sickness patterns, long-term absence, or employees slipping off the radar - structured guidance through every stage.
What's included in this service
Absence Management Services for UK employers covering short-term patterns, long-term sickness, return-to-work processes and occupational health referrals. Structured guidance, documented decisions, and correspondence drafted for you - so absence is managed fairly, legally, and without drifting unchecked.
What's included in this service
Absence Management Services for UK employers covering short-term patterns, long-term sickness, return-to-work processes and occupational health referrals. Structured guidance, documented decisions, and correspondence drafted for you - so absence is managed fairly, legally, and without drifting unchecked.
Diagnose what's driving absence
We review trigger points, patterns and your current absence policy against current employment law. You leave with a clear read on short-term patterns, long-term cases, and which employees need a formal process started.
One clear, prioritised action plan
A documented plan covering the correct process for each case - welfare meetings, formal reviews, occupational health referrals, or capability - with every letter, invitation and outcome document drafted for you before each stage.
Stay with the case until it's resolved
nlimited phone and email support through review meetings, OH reports, reasonable adjustments and capability proceedings. Return-to-work interviews templated, manager guidance on hand, and 30 days of post-resolution cover.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single project, document set, or advisory deliverable with a clear outcome.
Opus Safety Partnership
Ongoing support and consider-it-done compliance. For businesses that want HR off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
Kellaway
Sector-specific solutions
Builders Merchants
Yard operations, loading safety, and customer-facing risk management. We understand the unique challenges of trade retail environments.
Warehousing & Logistics
MHE-intensive operations, racking safety, and loading bay risks. You need someone who can induct peak-season temps fast and ensure your night shift isn't a compliance blind spot.
Manufacturing & Engineering
24/7 production, machinery guarding, hot work, and COSHH exposure. You need someone who understands the tension between output targets and keeping people safe - and how to manage both.
Garden Centres
Seasonal displays changing weekly. Family footfall alongside forklift operations. Food hygiene in the café. Whether you're one site or ten - your risks are real and your compliance matters. You need someone who sees the full picture, not just the obvious risks.
Metal Stockholders
Heavy lifting, cutting operations, and materials handling across indoor and outdoor yards. Crane safety, manual handling risks, and COSHH exposure from oils and coatings. Your consultant knows this environment - not just the regulations that apply to it.
Childcare & Nurseries
Safeguarding requirements, fire safety in buildings designed for small children, food hygiene, outdoor play areas, and regulatory inspections from Ofsted as well as HSE. Your risk profile is unique - your consultant should be too.
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Ready to tackle absence?
A documented absence process, every conversation recorded, every outcome defensible.
Frequently asked questions
How can we reduce the risk of employee claims or legal disputes?
What should we do if an employee refuses to follow instructions?
How can we ensure compliance with employment laws?
How should we handle an employee grievance?
What steps should we follow for disciplinary action?
Is virtual HR support as effective as having someone on-site?
How does HR support connect with your other Opus services?
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