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Regulatory Liaison so you can focus on running your business
For businesses that need a professional intermediary to manage ongoing communications with the HSE, local authority environmental health, or other regulatory bodies.
What's included in this service
A dedicated regulatory liaison service that sits between your business and the enforcing authorities. We manage correspondence, attend meetings, and ensure every communication is accurate, proportionate, and protects your legal position.
What's included in this service
A dedicated regulatory liaison service that sits between your business and the enforcing authorities. We manage correspondence, attend meetings, and ensure every communication is accurate, proportionate, and protects your legal position.
Correspondence handling
Your Opus consultant acts as the single point of contact for the enforcing authority. Every letter, email, and phone call with the HSE or local authority reviewed, drafted, or handled on your behalf. Consistent messaging, no contradictions across the organisation.
Preparation and representation
We attend regulatory meetings alongside you or on your behalf, providing technical expertise. Information requests for documents, evidence, and statements prepared and coordinated to ensure responses are accurate, relevant, and do not over-disclose. Where the authority needs to speak to your staff, we prepare them and attend where appropriate.
Ongoing relationship management
Regular updates to your leadership team on the status of regulatory communications, outstanding actions, and expected timelines. Where liaison involves RIDDOR reports, enforcement notices, or investigations, we coordinate across Opus services for a consistent, joined-up response until the matter is closed.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single assessment, audit, or
on-site service with a clear deliverable.
Opus Safety Partnership
Ongoing support and consider-it-done compliance. For businesses that want compliance off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
Kellaway
Sector-specific compliance
Builders Merchants
A merchant can be dealing with the HSE on safety and the Environment Agency on fuel and oil storage at the same time. We sit between you and the regulators, handling the correspondence and meetings so every message is accurate and protects your position.
Warehousing & Logistics
Logistics often answers to several regulators at once: the HSE, the DVSA on vehicles and the Environment Agency on storage. We act as your single point of contact, handling the communication and meetings so nothing gets said out of step or in haste.
Manufacturing & Engineering
Manufacturers deal with the HSE on safety and, more often than not, the Environment Agency on emissions, permits and waste. We coordinate that liaison and represent you in meetings, keeping the technical detail accurate and consistent throughout.
Garden Centres
Few businesses juggle as many regulators as a garden centre with a café: the HSE, environmental health, the Environment Agency and trading standards. We manage that web of contact for you and keep every communication accurate and aligned.
Metal Stockholders
Stockholders deal with the HSE on safety and the Environment Agency on oils, coatings and waste, often on issues where the two overlap. We manage the correspondence and meetings as your point of contact and protect your legal position throughout.
Childcare & Nurseries
Safeguarding requirements, fire safety in buildings designed for small children, food hygiene, outdoor play areas, and regulatory inspections from Ofsted as well as HSE. Your risk profile is unique - your consultant should be too.
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Need professional liaison with the HSE?
Communication is handled on your behalf, every request is met, and your leadership team has one source of truth - consistent, coordinated, and protective of your legal position.
Frequently asked questions
What does a Competent Person actually do?
Can you work alongside our existing H&S team?
How quickly can you start?
What makes your sector specialists different from generic consultants?
What's the difference between the Partnership, one-off projects, and Compliance Cloud?
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