%201.svg)
%201.svg)
Regulatory Liaison so you can focus on running your business
For businesses that need a professional intermediary to manage ongoing communications with the HSE, local authority environmental health, or other regulatory bodies.
What's included in this service
A dedicated regulatory liaison service that sits between your business and the enforcing authorities. We manage correspondence, attend meetings, and ensure every communication is accurate, proportionate, and protects your legal position.
What's included in this service
A dedicated regulatory liaison service that sits between your business and the enforcing authorities. We manage correspondence, attend meetings, and ensure every communication is accurate, proportionate, and protects your legal position.
Correspondence handling
Your Opus consultant acts as the single point of contact for the enforcing authority. Every letter, email, and phone call with the HSE or local authority reviewed, drafted, or handled on your behalf. Consistent messaging, no contradictions across the organisation.
Preparation and representation
We attend regulatory meetings alongside you or on your behalf, providing technical expertise. Information requests for documents, evidence, and statements prepared and coordinated to ensure responses are accurate, relevant, and do not over-disclose. Where the authority needs to speak to your staff, we prepare them and attend where appropriate.
Ongoing relationship management
Regular updates to your leadership team on the status of regulatory communications, outstanding actions, and expected timelines. Where liaison involves RIDDOR reports, enforcement notices, or investigations, we coordinate across Opus services for a consistent, joined-up response until the matter is closed.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Blended programmes
Combine on-site and e-learning for maximum impact - theory online, practical on site. Recommended for high-risk environments.
Two ways to work with Opus
Book a one-off service for a specific need, or take on a partnership for ongoing support. Either way, the work gets done by the same team.
Book a service
For a specific need - a single assessment, audit, or
on-site service with a clear deliverable.
Opus Safety Partnership
Ongoing support and consider-it-done compliance. For businesses that want compliance off their plate, not on their to-do list.
Not sure which fits? Speak to a consultant - no commitment required.
Kellaway
Sector-specific compliance
Builders Merchants
Yard operations, loading safety, and customer-facing risk management. We understand the unique challenges of trade retail environments.
Warehousing & Logistics
MHE-intensive operations, racking safety, and loading bay risks. You need someone who can induct peak-season temps fast and ensure your night shift isn't a compliance blind spot.
Manufacturing & Engineering
24/7 production, machinery guarding, hot work, and COSHH exposure. You need someone who understands the tension between output targets and keeping people safe - and how to manage both.
Garden Centres
Seasonal displays changing weekly. Family footfall alongside forklift operations. Food hygiene in the café. Whether you're one site or ten - your risks are real and your compliance matters. You need someone who sees the full picture, not just the obvious risks.
Metal Stockholders
Heavy lifting, cutting operations, and materials handling across indoor and outdoor yards. Crane safety, manual handling risks, and COSHH exposure from oils and coatings. Your consultant knows this environment - not just the regulations that apply to it.
Childcare & Nurseries
Safeguarding requirements, fire safety in buildings designed for small children, food hygiene, outdoor play areas, and regulatory inspections from Ofsted as well as HSE. Your risk profile is unique - your consultant should be too.
.jpg)
Need professional liaison with the HSE?
Communication is handled on your behalf, every request is met, and your leadership team has one source of truth - consistent, coordinated, and protective of your legal position.
Frequently asked questions
What does a Competent Person actually do?
Can you work alongside our existing H&S team?
How quickly can you start?
What makes your sector specialists different from generic consultants?
What's the difference between the Partnership, one-off projects, and Compliance Cloud?
%201.svg)
