Preventing slips and trips in the post-summer rush

With the relative quiet of August trading behind us, it's time to prepare for the post-summer rush. As customers return in their droves after the summer holidays, there's extra pressure to keep your yard clean, tidy and safe.

"Slips and trips are the top cause of accidents in builders merchants year on year." Whether it's a customer taking a tumble over loose strapping or a staff member skidding on wet flooring, these incidents can lead to costly claims and financial penalties.

Conduct a thorough risk assessment

A risk assessment highlights key slip and trip hazards within your branch. Three core areas contribute to slips and trips:

• Walkways – Walkways should be suitable, accessible and well-positioned for use.
• Housekeeping – Walkways must be kept clear, with wires, stock and other obstructions kept safely out of the area.
• Design and maintenance – Floors should be suitable for the environment, fitted correctly and properly maintained.

Recognise common slip and trip risks

• Poorly installed and uneven flooring, including loose tiles or sudden changes in height
• Inadequate lighting
• Loose cables, wires and strapping
• Stock, supplies and boxes positioned in walkways
• Protruding machinery footings and display units
• Spills and wet surfaces

Create a clean-as-you-go culture

Give staff the required tools, training and time to keep your branch clear of trip and slip hazards. Assign staff particular areas to look after and encourage ownership and accountability.

Stay on top of seasonal risks

Slip and trip risks change with the seasons. Autumn and winter are particularly hazardous, with rain, snow and ice making surfaces slippery underfoot.