Line Manager Training
Line manager training covering the HR procedures line managers need to handle day to day - absence, flexible working, disciplinary, grievance and capability. Run across two sessions.
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Line managers in control of HR procedures
This line manager training course gives managers the tools to lead teams confidently and apply the HR procedures they need to handle day to day - reasonable adjustments, welfare, and disciplinary procedures among others. Content runs across two workshop sessions, covering re-engaging teams and managing situations when informal measures have been exhausted. Delegates leave clear on the framework to follow for employee-related issues, and how to mitigate the risk of an employment tribunal.

Three steps to a certified team
Pick the course, confirm a date, and we run the training. Every delegate leaves with a certificate - clear booking, clear agenda, no admin chase.
01
Arrange in-house delivery at your premises
Opus delivers line manager training at your premises. Content is shaped around the policies, contracts and current situations your managers actually need to handle, so the workshop scenarios are directly relevant to your organisation.

02
Two sessions covering the full HR procedure set
Session One covers absence management, flexible working, dependants and parental leave, and hybrid working and contract variations. Session Two covers investigations, disciplinary procedure, grievance procedure, and capability procedure - including the distinction between conduct and capability, and performance versus medical.
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03
Certificate of attendance on completion
Each successful delegate receives an Opus certificate of attendance. Refresher recommended every three years.

What to expect from this course
What's covered
Session One: absence management, flexible working requests, dependants and parental leave, hybrid working and contract variations. Session Two: investigations, disciplinary procedure, grievance procedure, capability procedure - covering conduct vs capability and performance vs medical. Step-by-step guidance for each scenario.

Who it's for
Line managers, office managers, and anyone responsible for people management. Particularly useful for managers handling employee-related issues - absence, capability, grievance, disciplinary - who want to apply the right HR procedure rather than improvise and reduce the risk of an employment tribunal.

Prerequisites
None. No prior qualifications required. Useful to come with any current HR situations in mind so the workshop can work them through against the correct procedure.
What you get
Opus certificate of attendance on successful completion. Two workshop sessions delivered at your premises. Refresher recommended every three years. Delegates leave with the procedural framework for the common HR scenarios, and a clearer view of when to escalate to HR or external advice.
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What non-compliance actually cost your business
67%
Reduction in near-miss incidents
£28K
Saved on insurance premiums annually
6hrs
Audit prep time per branch

Ready to get your team certified?
Speak with the team about booking this course, when our next dates are, and when it fits around your schedule.
Scheduled around your operations · On-site or e-learning · Certificate on completion
Frequently Asked Questions
Can the content be tailored to our policies?
Yes. When delivered in-house, scenarios and procedural walk-throughs reference your own contracts, policies and current situations.
Does it replace our HR function?
No. The course equips line managers to apply HR procedures correctly in day-to-day situations. Formal HR advice on specific cases still sits with your HR team or advisor.
How long is the course?
Two sessions, typically arranged across dates that fit your team's schedule.
How much does the course cost?
Pricing is bespoke based on your group size and location. Contact us for a tailored quote.
What does the course cover?
Two sessions. Session One covers absence management, flexible working, dependants and parental leave, and hybrid working and contract variations. Session Two covers investigations, disciplinary, grievance, and capability procedures.
Who is line manager training for?
Line managers, office managers and anyone with people management responsibility. The course is particularly valuable for managers who are handling employee-related issues and want to apply the right HR procedure rather than improvising.